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WLA Privacy Policy

The purpose of this Privacy Notice (“Privacy Notice”) is to inform you, in accordance with applicable data protection regulation and privacy laws, about how your Personal Data is collected, used, shared and processed by WeLove SAS, société par actions simplifiée, with its principal address at 15 Avenue Etienne Billières, 31300 Toulouse, France, registered under number 850 079 229 RCS Toulouse (“WeLove”, “we” or “us”) with respect to the Personal Data collected via the website www.welove.aero and the WeLoveAero iOS & Android apps (together “WLA”).

For the privacy policies applicable to the pages of each air show organizer or performer or other person with a specific page on WLA, see the privacy policy applicable to the specific page.

“Personal Data” is data that identifies you directly or indirectly as an individual or relates to an identifiable individual. We collect Personal Data in various ways on WLA, including through registrations, questionnaires, in connection with your inquiries, and automatically when you browse WLA.

  1. What Personal Data do we collect about you?

We may collect information about you directly from you and from third parties, as well as automatically through your use of WLA.

Information We Collect Directly From You. If you register with us, you must provide us with your name, email, and phone number in order to register. We also may collect additional optional information from you; however, you are not required to provide us with this information in order to register.

Information that We Collect About You from Social Networking Sites. You may log into WLA through your social networking accounts, including Facebook and Google. If you do this, we obtain information from these sites as follows: permission-based setting which requires that you have Client OAuth Login enabled for your app on the Social Network Login tab of your app dashboard. We store the information that we receive from Facebook and Google with other Personal Data that we collect from you or receive about you. Any third-party social networking site controls the information it collects from you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies. We have no control over how any third party site uses or discloses the personal information it collects from you.

Other Information We Collect Automatically. We may automatically collect the following information about your use of WLA through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit WLA and or use WLA; and the referring URL, or the webpage that led you to WLA, and the following: access time, browser type, device ID, domain name, IP address, page views and referring URL. We also may collect the following information about your use of WLA: mobile device ID; location and language information; device name and model; operating system type, name, and version; your activities within WLA; and the length of time that you are logged into WLA. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see our Cookie Policy (https://www.welove.aero/en/privacyPolicy) for more information.

  1. What are the purposes of your Personal Data processing by WeLove and what is the legal justification for this processing?

The purposes for which we process your Personal Data are the following:

The processing of your Personal Data is justified by the following legal basis:


Provide you with the services and information offered through WLA

The performance of services on the basis of the contract between you and us, if you have subscribed to these services


Administer your account with us

The performance of services on the basis of the contract between you and us, if you have subscribed to these services


Audit the downloading of data from WLA

WeLove’s legitimate interest to improve its products and services


Improve and customize WLA, and our products, services and our business in general

WeLove’s legitimate interest to improve its products and services


Identify visitors to the Website

WeLove’s legitimate interest to improve its products and services


Correspond with you to resolve your queries or complaints

WeLove’s legitimate interest to ensure its clients satisfaction and good follow up


Send you marketing communications and other information we think you may find useful or which you have requested from us, including information about our products and services, with your consent, when required

Your prior consent when required by law, by ticking the appropriate box when providing your Personal Data to WeLove


Research & Development

WeLove’s legitimate interest to understand its customer demographics; and for other research and analytical purposes.


Protection and investigation

WeLove’s legitimate interest to prevent and/or detect illegal activities, information misuse, fraud, account usurpation, identity theft… to protect its users and WeLove itself


Marketing & Sales

WeLove’s legitimate interest to advertise its services on third-party platforms (website, apps) and monetize data

We generally use cookies for the purposes listed above in (4), (5) and (10). For more information on how we use cookies on WLA and for what purposes, please read our cookie policy, available (https://www.welove.aero/en/privacyPolicy).

  1. Who are the recipients of your Personal Data?

We will also share your Personal Data with the air show organizers and performers, to the extent you have visited their WLA page or interacted otherwise with them via WLA. These third parties are independent data controllers and will process your Personal Data in accordance with their own privacy policies.

Your Personal Data will also be shared with the following third parties for the purposes listed above:

We will also share your Personal Data with third parties for the following purposes:

We will also share and disclose aggregate or de-identified information about users or derived from our users’ use of WLA with third parties for marketing, advertising, research, analytical or similar purposes.

  1. Are your Personal Data transferred outside the European Economic Area (EEA)?

We may need to transfer your Personal Data for the purposes above listed to recipients located in countries outside the EEA.

Some non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect your Personal Data. You may obtain a copy of these measures by contacting us via the contact form at community@welove.aero

  1. For how long do we retain your Personal Data?

We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Notice. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and to provide WLA services to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is required in light of our legal position (such as in regard to the enforcement of WLA Terms of Service - Terms of Use, applicable statutes of limitations, litigation or regulatory investigations).

  1. What are your rights and how can you exercise them?

You can access and amend the information you provided us to register to WLA directly in your WLA account.

Subject to the conditions set forth in applicable law, you have the right to access, update, correct and/or request removal of your Personal Data from our databases and request that we restrict the processing of your Personal Data; you have the right to request that we provide your Personal Data to you or to a third party in machine readable format; you have the right to give us directives relating to the disposition of your Personal Data after your death; where we rely on consent for the use of your Personal Data, you have the right to withdraw your consent at any time and you can request us to transmit such data to another data controller where applicable law requires us to do so.

You also have the right to object to the processing of your Personal Data where we process your Personal Data on the basis of our legitimate interests.

To exercise these rights, or for any question regarding this notice or our privacy practices, please write to community@welove.aero, clearly indicating your request in the subject matter. In addition, you can unsubscribe using the link in our communications at any time and you have the right to register on the relevant national phone solicitation opt-out list. You also have the right to lodge a complaint with a supervisory authority.

You may also contact our data protection officer at community@welove.aero.

  1. Third-Party Links

WLA may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Privacy Notice, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

  1. Security of Your Personal Data

We have implemented safeguards to protect the Personal Data we collect from unauthorized access, use, and disclosure. Please be aware no data security measures can guarantee 100% security.

  1. Special Information for California Consumers

California residents may request a list of certain third parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at community@welove.aero
Please allow up to thirty (30) days for a response.

  1. Changes to this Privacy Notice

This Privacy Notice is current as of the Last Updated Date set forth above. We may change this Privacy Notice from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Notice on WLA. If we make any changes to this Privacy Notice that materially affect our practices with regard to the Personal Data we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on WLA, or by emailing your email address of record.



WLA Cookie Policy

The purpose of this Cookie Policy (“Policy”) is to inform you about the cookies used on the website https://www.welove.aero and the WeLoveAero iOS & Android apps (together “WLA”) and how to manage them.

WLA is operated by WeLove SAS, société par actions simplifiée, with its principal address at 15 Avenue Etienne Billières, 31300 Toulouse, France, registered under number 850 079 229 RCS Toulouse (“WeLove”, “we” or “us”)

  1. What are cookies?

Cookies are small text files that may be downloaded on your device when you access and use WLA. They allow WLA to recognize your device and store information about your preferences or past actions. We use cookies to record the preferences of our users, to enable us to optimize the design of WLA. They ease navigation, and increase the user-friendliness of websites and applications. Cookies also help us to identify the most popular sections of WLA. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your device in the past.

Only the cookie on your device is identified. Personal details can be saved in cookies, provided that you have consented thereto, for example, in order to facilitate secure online access so that you do not need to enter your user ID and password again.

  1. Which cookies do we use?

Please find below a chart with specific information for each cookie that we may use on WLA:





It is automatically generated transparently for the Web due to certain measurement codes or third parties

2 days


(Google Analytics): Uses an anonymous identifier to distinguish anonymous users and perform analysis on user interactions in the application in order to optimize the services offered

2 years


(Google Analytics): used for analytics purpose

1 day


Security token generated for each single request. Used to avoid CSRF attack

13 months


Authentication token

13 months


Cookie for website usage analysis.



Cookie (from third party) -> Strictly needed. Necessary for the operation of the "Like" button. (Facebook)

3 months


Collect anonymously the habits of use of the site of the visitors and the pages that have seen

6 months

We may also use the following technologies:

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with WLA to, among other things, track the activities of WLA visitors, help us manage content, and compile statistics about WLA usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Plug-ins and Social Media Widgets. WLA may include social media features and widgets, such as the Facebook Like button and the "Share this" button, as well as other interactive mini-programs that run on WLA and enable certain features to work (e.g., content sharing and comments). These features may collect your IP address and other usage information. These features are displayed on WLA, but are hosted by third parties, and are subject to their own privacy policies, not this one.

  1. How can you disable or delete cookies?

Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable cookies as discussed in this section.

You can manage cookies through the settings of your internet browser, if you use the WLA website, or of your device, if you use the WLA app (usually, under the ‘tools’, ‘privacy’ or ‘about’ sections). If you choose not to accept cookies, you can still access and use WLA. However, if you choose not to accept cookies that are strictly necessary for the provision of our services provided by WLA, it may result in a reduced availability of such services. You can delete cookies already on your device at any time.

You may object at any time to the collection and analysis of statistical data regarding your access to and use of WLA by visiting http://www.google.com/policies/privacy/partners and the Section “How you can control the information sent to Google”.
You may manage at any time third party cookies by visiting the Section “How you can control the information sent to Google”.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

  1. What about Third-Party Ad Networks

We use third parties such as network advertisers to display advertisements on WLA, to assist us in displaying advertisements on third party websites, and to evaluate the success of our advertising campaigns. Network advertisers are third parties that display advertisements based on your visits to WLA as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your usage of WLA and our services, as well as aggregate or non-personally identifiable information about visitors to WLA and users of our service.

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp (NAI) and www.aboutads.info/choices (DAA).

Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI’s and DAA’s websites.

  1. Contact Us

If you have questions about our use of cookies or would like to make a complaint, please contact us at community@welove.aero

  1. Changes to this Policy

This Policy is current as of the Last Updated Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on WLA. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on WLA, or by emailing your email address of record.